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Security Officers, Guards and Gaming Surveillance Officers
- Jobs should be plentiful,
but competition is expected for higher paying positions at facilities
requiring longer periods of training and a high level of security,
such as nuclear power plants and weapons installations.
- Because of limited
formal training requirements and flexible hours, this occupation
attracts many individuals seeking a second or part-time job.
- Some positions, such
as those of armored car guards, bodyguards, and private military
security contractors, are hazardous.
Security guards, also called security officers, patrol and
inspect property to protect against fire, theft, vandalism, terrorism,
and illegal activity. These workers protect their employers investment,
enforce laws and rules on the property, and deter criminal activity
as well as any other problems. They use radio and telephone communications
to call for assistance from police, fire, or emergency medical services
as the situation dictates. Security guards write comprehensive reports
outlining their observations and activities during their assigned
shift. They also may interview witnesses or victims, prepare case
reports, and testify in court.
Although all security guards perform many of the same duties, their
specific tasks depend on whether they work in a “static” security
position or on a mobile patrol. Guards assigned to static security
positions usually stay at one location for a specified length of
time. These guards must become closely acquainted with the property
and people associated with their station and must often monitor
alarms and closed-circuit TV cameras. In contrast, guards assigned
to mobile patrol drive or walk from one location to another and
conduct security checks within an assigned geographical zone. They
may detain or arrest criminal violators, answer service calls concerning
criminal activity or problems, and issue traffic violation warnings.
The security guards job responsibilities also vary with the size,
type, and location of the employer. In department stores, guards
protect people, records, merchandise, money, and equipment. They
often work with undercover store detectives to prevent theft by
customers or employees, and help apprehend shoplifting suspects
prior to the arrival of the police. Some shopping centers and theaters
have officers who patrol their parking lots to deter car thefts
and robberies. In office buildings, banks, and hospitals, guards
maintain order and protect the institution s customers, staff and
property. At air, sea, and rail terminals and other transportation
facilities, guards protect people, freight, property, and equipment.
Using metal detectors and high-tech equipment, they may screen passengers
and visitors for weapons and explosives, ensure that nothing is
stolen while a vehicle is being loaded or unloaded, and watch for
fires and criminals.
Guards who work in public buildings such as museums or art galleries
protect paintings and exhibits by inspecting people and packages
entering and leaving the building. In factories, laboratories, government
buildings, data processing centers, and military bases, security
officers protect information, products, computer codes, and defense
secrets and check the credentials of people and vehicles entering
and leaving the premises. Guards working at universities, parks,
and sports stadiums perform crowd control, supervise parking and
seating, and direct traffic. Security guards stationed at the entrance
to bars and nightclubs, prevent access by minors, collect cover
charges at the door, maintain order among customers, and protect
patrons and property.
Armored car guards protect money and valuables during transit.
In addition, they protect individuals responsible for making commercial
bank deposits from theft or injury. They pick up money or other
valuables from businesses to transport to another location. Carrying
money between the truck and the business can be extremely hazardous.
As a result, armored car guards usually wear bulletproof vests.
Bodyguard (or close protection officer) is a type of security
guard or government agent who protects a person—usually a
famous, wealthy, or politically important figure—from assault,
kidnapping, assassination, stalking, loss of confidential information,
or other threats.
Most important
public figures such as heads of state or governors are protected
by several bodyguards or by a team of bodyguards from an agency,
security forces, or police forces (e.g., in the US, the United States
Secret Service or the State Department's Diplomatic Security Service).
In countries where the head of state is a military leader or dictator,
the leader's bodyguards may also be part of an elite military unit.
Less-important public figures, or those with lower risk profiles,
may be accompanied by a single bodyguard who doubles as a driver.
A number of high-profile celebrities and CEOs also use bodyguards.
Gaming surveillance officers, also known as surveillance
agents, and gaming investigators act as security agents
for casino managers and patrons. Using primarily audio and video
equipment in an observation room, they observe casino operations
for irregular activities, such as cheating or theft, and monitor
compliance to rules, regulations and laws. They maintain and organize
recordings from security cameras as they are sometimes used as evidence
in police investigations. Some casinos use a catwalk over one-way
mirrors located above the casino floor to augment electronic surveillance
equipment. Surveillance agents occasionally leave the surveillance
room and walk the casino floor.
All security officers must show good judgment and common sense,
follow directions, testify accurately in court, and follow company
policy and guidelines. In an emergency, they must be able to take
charge and direct others to safety. In larger organizations, a security
manager might oversee a group of security officers. In smaller organizations,
however, a single worker may be solely responsible for all security.
Work environment. Most security guards and gaming
surveillance officers spend considerable time on their feet, either
assigned to a specific post or patrolling buildings and grounds.
Guards may be stationed at a guard desk inside a building to monitor
electronic security and surveillance devices or to check the credentials
of people entering or leaving the premises. They also may be stationed
at a guardhouse outside the entrance to a gated facility or community
and may use a portable radio or cellular telephone to be in constant
contact with a central station. The work usually is routine, but
guards must be constantly alert for threats to themselves and the
property they are protecting. Guards who work during the day may
have a great deal of contact with other employees and the public.
Gaming surveillance officers often work behind a bank of monitors
controlling numerous cameras in a casino and thus can develop eyestrain.
Guards usually work shifts of 8 hours or longer for 40 hours per
week and are often on call in case of an emergency. Some employers
offer three shifts, and guards rotate to divide daytime, weekend,
and holiday work equally. Guards usually eat on the job instead
of taking a regular break away from the site. In 2006, about 15
percent of guards worked part time, and some held a second job as
a guard to supplement their primary earnings.
| Training,
Other Qualifications, and Advancement |
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California and several other states require specific education
requirements for security guards, employers usually prefer to fill
armed guard positions with people who have adavance training in
small arms and at least a high school diploma. Most often a security
officer will need some education beyond high school for advance
palacement and higer earnings. Within California guards must be
licensed (guard card).
Education and training. Many employers of unarmed
guards do not have any specific educational requirements. For armed
guards, employers usually prefer individuals who are high school
graduates or who hold an equivalent certification.
Many employers give newly hired guards instruction before they
start the job and provide on-the-job training. The amount of training
guards receive varies. Training is more rigorous for armed guards
because their employers are legally responsible for any use of force.
Armed guards receive formal training in areas such as weapons retention
and laws covering the use of force. They are are also periodically
tested in the use of firearms (California).
California has made it manditory that guard continue ongoing training
a legal requirement for retention of licensure. Secruity Guards
have to receive training in protection, public relations, report
writing, crisis deterrence, first aid, and specialized training
relevant to their particular assignment.
The American Society for Industrial Security International has
written voluntary training guidelines that are intended to provide
regulating bodies consistent minimum standards for the quality of
security services. These guidelines recommend that security guards
receive at least 48 hours of training within the first 100 days
of employment. The guidelines also suggest that security guards
be required to pass a written or performance examination covering
topics such as sharing information with law enforcement, crime prevention,
handling evidence, the use of force, court testimony, report writing,
interpersonal and communication skills, and emergency response procedures.
In addition, they recommend annual retraining and additional firearms
training for armed officers.
Guards who are employed at establishments that place a heavy emphasis
on security usually receive extensive formal training. For example,
guards at nuclear power plants undergo several months of training
before going on dutyand even then, they perform their tasks
under close supervision for a significant period of time. They are
taught to use firearms, administer first aid, operate alarm systems
and electronic security equipment, and spot and deal with security
problems.
Bodyguards often have training in firearms tactics, unarmed combat,
tactical driving, and first aid. In multi-agent units (like those
protecting a head of state) one or more bodyguards may have training
in specific tasks, such as providing a protective escort, crowd
screening and control, or searching for explosives or electronic
surveillance devices ("bugs"). Bodyguards also learn how
to work with other security personnel to conduct threat or risk
assessment and analyze potential security weaknesses.
Bodyguards learn
how to examine a premises or venue before their clients arrive,
to determine where the exits and entrances are, find potential security
weaknesses, and meet the staff (so that a would-be attacker cannot
pose as a staff member). As well, some bodyguards learn how to do
research to be aware of potential threats to their client, by doing
a thorough assessment of the threats facing the principal[2], such
as a protest by a radical group or the release from custody of person
who is a known threat. Close protection officers also learn how
to escort a client in potentially threatening situations.
The Center offers are
a number of private bodyguard training programs, which offer training
in the legal aspects of bodyguarding (e.g., use of force, use of
deadly force); how to escort clients; driving; searching facilities
and vehicles, and so on.
Gaming surveillance officers and investigators usually need some
training beyond high school but not usually a bachelor s degree.
Several educational institutes offer certification programs. Classroom
training usually is conducted in a casino-like atmosphere and includes
the use of surveillance camera equipment. Previous security experience
is a plus. Employers prefer either individuals with casino experience
and significant knowledge of casino operations or those with law
enforcement and investigation experience.
Licensure. California and several other states require
that guards be licensed. To be licensed as a guard, individuals
must usually be at least 18 years old, pass a background check,
and complete classroom training in such subjects as property rights,
emergency procedures, and detention of suspected criminals. Drug
testing often is required and may be random and ongoing.
Guards within California who carry weapons must be licensed by
the Bureau of Security and Investigative Services (BSIS) and some
receive further certification as special police officers, allowing
them to make limited types of arrests while on duty. Armed guard
positions have more stringent background checks and entry requirements
than those of unarmed guards.
Other qualifications. Most jobs require a driver
s license. For positions as armed guards, employers often seek people
who have had responsible experience in other occupations.
Rigorous hiring and screening programs consisting of background,
criminal record, and fingerprint checks are becoming the norm in
the occupation. Applicants are expected to have good character references,
no serious police record, and good health. They should be mentally
alert, emotionally stable, and physically fit to cope with emergencies.
Guards who have frequent contact with the public should communicate
well.
Like security guards, gaming surveillance officers and gaming investigators
must have keen observation skills and excellent verbal and writing
abilities to document violations or suspicious behavior. They also
need to be physically fit and have quick reflexes because they sometimes
must detain individuals until local law enforcement officials arrive.
Advancement. Compared with unarmed security guards,
armed guards and special police usually enjoy higher earnings and
benefits, greater job security, and more potential for advancement.
Because many people do not stay long in this occupation, opportunities
for advancement are good for those who make a career in security.
Most large organizations use a military type of ranking that offers
the possibility of advancement in both position and salary. Some
guards may advance to supervisor or security manager positions.
Guards with management skills may open their own contract security
guard agencies. Guards can also move to an organization with more
stringent security and higher pay.
Security officers, security guards, bodyguards and gaming surveillance
officers held over 1 million jobs in 2006. More than half of all
jobs for security guards were in investigation and security services,
including guard and armored car services. These organizations provide
security on a contract basis, assigning their guards to buildings
and other sites as needed. Most other security officers were employed
directly by educational services, hospitals, food services and drinking
places, traveler accommodation (hotels), department stores, manufacturing
firms, lessors of real estate (residential and nonresidential buildings),
and governments. Guard jobs are found throughout the country, most
commonly in metropolitan areas.
Gaming surveillance officers work primarily in gambling industries;
traveler accommodation, which includes casino hotels; and local
government. They are employed only in those States and on those
Indian reservations where gambling is legal.
A significant number of police officers and other types of law
enforcement officers work as security guards when they are off duty,
in order to supplement their incomes. Often working in uniform and
with the official cars assigned to them, they add a high-profile
security presence to the establishment with which they have contracted.
At construction sites and apartment complexes, for example, their
presence often deters crime.
Opportunities for security guards and gaming surveillance officers
should be favorable. Numerous job openings will stem from employment
growth, driven by the demand for increased security, and from the
need to replace those who leave this large occupation each year.
Employment change. Employment of security guards
is expected to grow by 17 percent between 2006 and 2016, which is
faster than the average for all occupations. This
occupation will have a very large number of new jobs arise, about
175,000 over the projections decade. Concern about crime, vandalism,
and terrorism continues to increase the need for security. Demand
for guards also will grow as private security firms increasingly
perform dutiessuch as providing security at public events
and in residential neighborhoodsthat were formerly handled
by police officers.
Employment of gaming surveillance officers is expected to grow
by 34 percent between 2006 and 2016, which is much faster
than the average for all occupations. Casinos will continue
to hire more surveillance officers as more States legalize gambling
and as the number of casinos increases in States where gambling
is already legal. In addition, casino security forces will employ
more technically trained personnel as technology becomes increasingly
important in thwarting casino cheating and theft.
Job prospects. Job prospects for security guards
should be excellent because of growing demand for
these workers and the need to replace experienced workers who leave
the occupation. In addition to full-time job opportunities, the
limited training requirements and flexible hours attract many people
seeking part-time or second jobs. However, competition is expected
for higher paying positions that require longer periods of training;
these positions usually are found at facilities that require a high
level of security, such as nuclear power plants or weapons installations.
Job prospects for gaming surveillance officers should be good,
but they will be better for those with experience in the gaming
industry.
Projections
data from the National Employment Matrix
| Occupational
title |
SOC Code |
Employment, 2006 |
Projected
employment,
2016 |
Change, 2006-16 |
|
|
Number |
Percent |
| Security
guards and gaming surveillance officers |
33-9030 |
1,049,000 |
1,227,000 |
178,000 |
17 |
|
|
| Gaming
surveillance officers and gaming investigators |
33-9031 |
8,700 |
12,000 |
2,900 |
34 |
|
|
| Security
guards |
33-9032 |
1,040,000 |
1,216,000 |
175,000 |
17 |
|
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Median annual wage-and-salary earnings of security guards were
within California was $31,000 in May 2006. The middle 50 percent
earned between $27,620 and $31,000. The lowest 10 percent earned
less than $19,030(often part-time employment), and the highest 10
percent earned more than $45,840. Median annual earnings in the
industries employing the largest numbers of security guards were:
| General
medical and surgical hospitals |
$36,610 |
| Elementary
and secondary schools |
46,290 |
| Local
government |
34,950 |
| Investigation,
guard and armored car services |
40,280 |
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Online Security Guard Training
Guard Card Course The Centers Initial Ssecurity Guard Training
Online Training Program provides the State of California required
training in order to obtain a California Guard Card and to get
security jobs. This is the fastest most affordable solution
to getting licensed a security guard. |
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on site same day!
Training
is available online and in person in:
Northern California
Alameda , Alpine , Amador , Butte , Calaveras , Colusa , Contra
Costa , Del Norte , El Dorado , Fresno , Glenn , Humboldt , Inyo
, Kings , Lake , Lassen , Madera , Marin , Mariposa , Mendocino
, Merced , Modoc , Mono , Monterey , Napa , Nevada , Placer , Plumas
, Sacramento , San Benito , San Francisco , San Joaquin , San Mateo
, Santa Clara , Santa Cruz , Shasta , Sierra , Siskiyou , Solano
, Sonoma , Stanislaus , Sutter , Tehama , Trinity , Tulare , Tuolumne
, Yolo , Yuba
Southern
California
Los Angeles , San Diego , Orange , Riverside , San Bernardino
, Ventura , Kern , Santa Barbara , San Luis Obispo , and San Luis
Obispo

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